How to Check Your Footlocker Gift Card Balance

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Footlocker is one of the most popular retailers for sporting goods and footwear. They have established themselves as a go-to destination for shoes from top brands like Nike, Adidas, Jordan, and more. With hundreds of physical stores across the United States and online shopping available globally, Footlocker gift cards have become a common gift option.

However, if you receive a Footlocker gift card, it’s important to check the balance before making a purchase. This allows you to know exactly how much credit is available and avoid any surprises at checkout. In this comprehensive guide, we’ll explore the different ways to check your Footlocker gift card balance and provide some troubleshooting tips. By the end, you’ll know exactly how to verify funds on your card whether you plan to shop, gift to someone else or sell online.

Checking the Balance Online

The most straightforward way to check a Footlocker gift card balance is through their website. Here are the step-by-step instructions:

  1. Go to footlocker.com and click on the menu icon located in the top right corner.
  2. Select “Gift Cards” from the dropdown menu.
  3. Scroll down the page until you see the “Gift Card Help” section. Click on the link.
  4. On the next page, click “Check your balance” which is located under the subheading “Gift Card Help Options.”
  5. This will open a new window where you can enter your 16-digit gift card number and the 4-digit PIN number that comes with the card.
  6. Once both are entered, click the blue “Check Balance” button.
  7. The remaining balance on the card will then be displayed on the screen.

It’s a quick and easy process to check a Footlocker balance from your computer using their website. Make sure to double-check that you’ve entered the numbers correctly to avoid any issues.

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Checking the Balance in Stores

For those who prefer to check a balance in person, any Footlocker retail location can assist. Here are the basic steps:

  1. Locate the nearest Footlocker store using their store locator on footlocker.com.
  2. Bring the physical gift card along with the 16-digit number and 4-digit PIN.
  3. Approach the cashier or any available employee for help.
  4. Inform them you need to check the gift card balance before making a purchase.
  5. They will be able to scan the barcode or manually enter the numbers to pull up the remaining funds on the card.
  6. The balance will be displayed for you verbally or shown on their POS system screen.

Checking balances in Footlocker stores is straightforward. Employees are always happy to help customers verify card totals to avoid confusion later on. Just be sure to have the actual card present for verification.

Checking the Balance by Phone

For those who prefer avoiding in-person interactions, Footlocker also allows balance checks over the phone. Here’s what to do:

  1. Call Footlocker customer service at 1-800-431-1107.
  2. Select the option for “Gift Cards” when prompted.
  3. An associate will answer to assist you. Inform them you need a balance check.
  4. Have your gift card number and PIN ready to provide over the phone.
  5. The representative can input these details and will verbally give you the current balance remaining.
  6. Thank them for the help before ending the call.

While an online check is the quickest, the phone method ensures accessibility for all customers. Be courteous and patient with the customer service team for best results.

Tips for Troubleshooting Balance Check Issues

Despite the straightforward process, occasional issues may arise requiring troubleshooting. Here are some common tips:

  • Double-check check the gift card number and PIN were entered correctly with no typos. Even one incorrect digit will result in an error.
  • Clear your browser cache and try again if getting an error online. Sometimes temporary glitches occur.
  • Check for any expired or invalid gift cards. Footlocker cards are generally usable for 2 years after issue.
  • Call customer service if the balance displays as $0 with no purchase history. There may be an activation problem.
  • Visit a physical store if problems persist online or over the phone. Associates can often resolve technical issues.
  • As a last resort, contact Footlocker directly via phone, email or social media for direct balance check assistance.
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Being patient and trying multiple methods usually resolves any hiccups. Footlocker aims to make the process seamless for customers.

Ways to Use Your Footlocker Gift Card Balance

Once a balance is confirmed, the next step is deciding on purchases. Footlocker gift cards can be utilized in the following key ways:

  • Make online or in-store purchases. Cards are accepted for eligible items on footlocker.com and in any Footlocker, Kids Foot Locker or Lady Foot Locker retail location.
  • Pay for shipment on any online orders. Eligible Footlocker gift cards can be applied to cover the cost of standard or expedited shipping fees.
  • Purchase accessories along with shoes. Things like socks, sports gear, apparel, and more can also be partially or fully covered by a gift card.
  • Use toward footwear brands outside Nike. While Footlocker heavily stocks the Swoosh, cards can pay for items from brands like Adidas, Puma, New Balance, and more carried in stores.
  • Apply to eligible sale & clearance priced items. Footlocker promotions and sales always accept gift card payments, allowing bigger savings.
  • Transfer the balance to someone else. Recipients happily accept partially used Footlocker cards redeemable at any of their global locations or online purchases.

With so many ways to use up the credit, Footlocker gift cards offer flexible value for shoe lovers everywhere. Be sure to check balances ahead of planned purchases or transactions.

Selling Unused Footlocker Gift Card Balance

While shopping is optimal, not all gift cards get fully redeemed. For those with remaining funds, consider selling online. Platforms like Nosh connect buyers and sellers, exchanging cards safely for cash deposited into a local bank account.

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To sell a Footlocker gift card balance, simply create an account on Nosh and follow these instructions:

  1. Enter the remaining balance and upload a clear picture of the physical card front and back.
  2. Input authentication details like the purchase location/date and last 4 digits.
  3. Wait for a potential buyer to make an offer and negotiate a fair price typically around 80-90% of face value.
  4. Once agreed, provide login details for the buyer to validate funds.
  5. Sit back and wait for your cash to arrive after the buyer completes verification.

This process allows card owners to liquidate balances efficiently if an item isn’t needed. Just ensure quantities sold don’t exceed the actual amount. With responsible selling, all parties benefit.

Conclusion

Checking Footlocker gift card balances is simple no matter your preferred method. With so many verification options available, there’s no reason not to confirm funds ahead of purchases, gifting or selling online. Knowing exact totals prevents unclear expectations later on. Combined with Footlocker’s wide product selection and global reach, their gift cards prove an excellent gifting solution for all.